In today's market economy, customer satisfaction determines the survival and development of an enterprise. Those companies that do not pay attention to the quality of products and services are finally ruthlessly eliminated by the market. Therefore, if the manufacturers want to follow the path of sustainable development, they must strengthen quality control in all aspects of product development, production, storage and transportation and after-sales service to ensure that they can manufacture "high-quality, low-cost, innovative" products.
The custom made furniture industry is a multi-process, short-cycle, labor-intensive light industry, which determines that the quality control of bespoke furniture production is difficult. This also requires that the employees of custom furniture companies must have the concept of cost and delivery with strict quality management and professional spirit for perfection.
For a professional custom furniture manufacturer in China, they will collect Real-time data in all production stages from the inspection of raw materials before entering the factory, proofing production, production process control, inspection of finished products before storage, wood moisture content detection to workshop warehouse environment monitoring, analyze abnormalities, solve problems in time, and focus on quality control.
The specificity of the custom furniture industry determines the diversity, repetition and complexity of quality control. Below we will list the main quality control points of our own custom furniture factory when producing custom furniture for our customers and partners to learn more about our quality control system.
1.Proofing before production
In order to check the rationality of product design and ensure the feasibility and smooth execution of mass production, our technicians will proof-produce one or several custom-made furniture in accordance with engineering drawings, process documents and quality standards before mass production.Then, our design team will check the feasibility and accuracy of the design structure, engineering drawings, process files and material samples of these proofed custom furniture.
2. Confirmation of the first furniture product
The first furniture product refers to the first qualified product in mass production. When starting mass production, once there is a restart, mold replacement, mold repair, equipment repair and material replacement, our workshop staff will make the first custom furniture product according to the engineering drawings, process requirements and quality standards.If the first furniture product inspection fails, we will re-examine the entire process until the source of the problem is found and resolved before restarting production. The confirmation of the first furniture product includes the confirmation of the processed parts, the confirmation of the semi-product after the first assembly, the confirmation of the finished product after painting, and the confirmation of the product after packaging.
3. Assembly test
Since there may be errors in the parts of the machine during the machining process, the assembly test can verify whether the errors are reasonable.During mass production, we will randomly inspect several sets of components (may include artificial board, solid wood, resin, hardware, marble, glass mirror, seat backrest) and combine them together.And During the assembly and testing process, we will strictly supervise the testing work of the installation department and ensure that our bespoke furniture products can be successfully installed before entering the next process of production.
Since there may be errors in the parts of the machine during the machining process, the assembly test can verify whether the errors are reasonable.During mass production, we will randomly inspect several sets of components (may include artificial board, solid wood, resin, hardware, marble, glass mirror, seat backrest) and combine them together.And During the assembly and testing process, we will strictly supervise the testing work of the installation department and ensure that our custom furniture products can be successfully installed before entering the next process of production.
4. Detection of wood moisture content
When the moisture content of the wood changes greatly, uneven internal stress will be generated inside the wood, causing major defects such as deformation, warping and cracking of the appearance of the wood.Generally speaking, professional custom furniture factories have clear requirements of control standard for the solid wood moisture content .The following are the control standards for the moisture content of solid wood in our custom furniture factory.The moisture content of prepared solid wood needs to be controlled between 6% and 8%, the moisture content of plywood needs to be controlled between 6% and 12%, and the moisture content of multilayer plywood, particleboard, and medium density fiberboard needs to be controlled between 6% and 10%.
5.Appearance finish detection
Custom solid wood furniture needs to be decorated with painting to increase the aesthetic appearance of the product. Before the painting, the surface of the wood body needs to be sanded to ensure that the painting effect is easy to control.
6.Contrast of painting colors
For bespoke furniture products in the painting process , we will send the spot-checked products to our color workshop to compare the original color plate M.C.C provided by the customer every 2 hours to monitor the brightness and effect of the painting. If there are deviations, the process of each section can be modified in time.
7.Production process inspection
1) Self-inspection: After the first furniture product inspection, when mass production, our workshop master must conduct self-inspection on the products they process. If the workshop master finds that the quality is abnormal during the self-inspection, they will stop the subsequent production process and correct it in time.
2) Mutual inspection: During the production process of our custom furniture, the staff responsible for the next process will perform quality inspection on the parts of the previous process.
3）patrol inspection：Our custom furniture factory is exclusively equipped with an IPQC team. They are responsible for inspecting the products throughout the manufacture process of custom furniture.If they find a custom-made furniture product with abnormal quality, they will ask for improvement or suggest a shutdown, and ask the workshop workers responsible for this process to correct it in time.
8. Final inspection
Our FQC team will conduct a comprehensive inspection of all the products to be packed into the packaging workshop. For custom furniture products that pass the inspection, we will attach a special inspection qualified label.
9. Random inspection after storage
Before our products are shipped, our quality inspection team will sample a certain percentage of the finished products to be shipped in the finished product warehouse. And we will carefully inspect the product's safety performance, functional structure, appearance dimensions, overall aesthetics, packaging protection, and carton marks according to process standards and quality standards.
10. Performance test
We perform reliability and safety tests on the raw materials we purchase and the finished products we manufacture.
11.Inspection Instrument test
We regularly check the hygrometer, vernier caliper, spiral micrometer, temperature and hygrometer to ensure that we can get the correct test results.
Above all, custom made furniture overflows with strong artistic elements. Different customers have different aesthetic perspectives, lifestyle and pursuit of custom furniture products, so there has been no clear standard for the quality of custom furniture products.Its quality control standard is that the product can satisfy customers and be free of any product defects. Because the quality standards are too high, it will inevitably increase the production costs of furniture factories, especially the requirements for materials and aesthetics. At the same time, customer requirements are constantly growing and changing, and the improvement of product quality is boundless. This requires careful control by the quality management team.
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